Heatline Capriz 25S 28S Fault codes & diagnostics

2 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 25-28 kW 2008-2016 Discontinued

Replaced by: Capriz 2

Download the Heatline Capriz 25S 28S manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

All 2 documented codes

Tap any card for details

Flashing

Your boiler is failing to monitor the temperature of the water circulating through your heating system, which has caused it to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Central Heating (CH) NTC sensor
  • Wiring harness
Bar

Your boiler is struggling to detect the temperature of your hot water supply, so it has safely suspended hot water production to prevent issues.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor

7 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.