Medium
Fault on DHW sensor on Heatline C24

Your boiler is struggling to detect the temperature of your hot water supply, so it has turned off the tap water heating as a precaution.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Flashing

From this model's manual
Verified against the Heatline C24 installation & service manual, page 26.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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