Heatline Capriz 25 System Fault codes & diagnostics

20 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 25 kW 2008-2015 Discontinued

Replaced by: Capriz2 24

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
18 High 1 Medium 1 Low

All 20 documented codes

Tap any card for details

30 Flashing

Your boiler has lost the ability to accurately measure the temperature of the water used for your radiators, causing it to shut down for safety.

High Engineer only £120-180

Parts commonly replaced

  • Central Heating NTC Sensor
40 Flashing

Your boiler is struggling to read the outdoor temperature, which means it cannot automatically adjust your heating to match the weather conditions.

Low Engineer only £120-200

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring harness / Cable connection
50 Flashing

Your boiler is struggling to clear exhaust fumes because it cannot confirm that the internal fan is venting air correctly.

High Engineer only £120-220

Parts commonly replaced

  • Air pressure switch
  • Venturi tube
  • Flue fan

Related codes

60 Flashing

Your boiler has failed to light the flame properly or is not receiving gas, so it has shut itself down as a safety precaution.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

70 Flashing

Your boiler is struggling to accurately measure the temperature of the water used for your taps and showers.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness
80 Flashing

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-120

What to check first

  1. Locate the filling loop (usually a silver braided hose under the boiler).
  2. Open the valves on the filling loop to allow cold mains water into the system.
  3. Monitor the pressure gauge on the front of the boiler until the needle reaches the green zone (typically 1.0 to 1.5 bar).
  4. Close both valves tightly and ensure the boiler resets.

Parts commonly replaced

  • Filling Loop
  • Pressure Relief Valve
  • Pressure Sensor

Related codes

90 Flashing

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent any damage or safety hazards.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • Diverter valve
  • PCB
Bar LED Flashing

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop, which is a silver braided hose with one or two valves underneath your boiler.
  2. Open the valve(s) slowly to let water into the system until the pressure gauge needle on the front of the boiler reaches between 1 and 1.5 bar.
  3. Close the valve(s) tightly and the boiler should automatically restart.

Parts commonly replaced

  • Pressure Relief Valve (PRV)
  • Expansion Vessel
  • Pressure Transducer

Related codes

Central Heating LED flashing

Your boiler has lost the ability to accurately measure the temperature of the water being sent to your radiators, so it has shut down to prevent the system from getting too hot.

High Engineer only £120-200

Parts commonly replaced

  • Central Heating NTC Thermistor
Overheat LED flashing

Your boiler has switched itself off because it has detected an unsafe temperature level, likely due to a blockage in the water flow or a faulty temperature sensor.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • Diverter valve
F.22

Your boiler has stopped working because the water pressure inside your heating system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop (a flexible silver hose with one or two valves) connected to the pipework underneath the boiler.
  2. Slowly open the valve(s) to allow mains water into the system while watching the pressure gauge on the front of the boiler.
  3. Close the valve(s) tightly once the needle reaches the green zone, typically between 1.0 and 1.5 bar.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Filling loop
F.28

Your boiler has tried to light itself three times but failed to stay on, so it has safely shut down to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board
F.xx

Your boiler has identified a technical fault that prevents it from operating normally, meaning you likely have no heating or hot water until it is inspected.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board
  • Pressure Sensor
  • NTC Sensor
F0

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, which is usually a small silver braided hose with one or two valves located underneath your boiler.
  2. Gradually open the valve(s) to allow mains water into the system while watching the pressure gauge on the front panel.
  3. Stop filling once the needle reaches the green zone, typically between 1.0 and 1.5 bar, then ensure the valve(s) are fully closed.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

F1

Your boiler is failing to light because it cannot detect a flame, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed circuit board

Related codes

F2

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC sensor
  • System pump
  • Primary heat exchanger

Related codes

F3

Your boiler's temperature sensor is providing incorrect information, so the system has shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • NTC thermistor
  • Wiring harness

Related codes

F4

Your boiler is failing to light the flame or keep it running, which means it cannot provide you with heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F5

Your boiler is struggling to ensure the air required for the combustion process is flowing correctly through the system safely.

High Engineer only £150-250

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Venturi

Related codes

F6

Your boiler is unable to read the temperature correctly because a sensor on the outside of the system is disconnected or faulty, which has caused the boiler to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • External NTC thermistor sensor
  • Wiring loom

Related codes