Heatline d.20 Fault Code
Also written as D20 — same fault.
The Heatline d.20 fault code means: your boiler is currently monitoring or adjusting the temperature limit for your hot water supply, and this message indicates that the system is functioning within its set parameters.. It appears on 7 Heatline models in our database.
Technical description: Maximum temperature setting for domestic hot water
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Heatline models that show the d.20 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Heatline d.20 fault code information on this page is sourced and cross-checked against the official Heatline service / installation manuals for each affected model.
- Heatline CaprizPlus 28 manual (PDF)
- Heatline CaprizPlus 24a manual (PDF)
- Heatline Compact 24 manual (PDF)
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026