F28 High

Heatline F28 Fault Code

The Heatline F28 fault code means: your boiler is trying to start but the flame is not catching, meaning it cannot provide you with heating or hot water.. It appears on 8 Heatline models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Burner fails to ignite, initially this may be due to air in the gas supply line.
Typical repair cost £120-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Heatline models that show the F28 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Heatline F28 fault code information on this page is sourced and cross-checked against the official Heatline service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026