Heatline S.04 Fault Code
Also written as S04 — same fault.
The Heatline S.04 fault code means: your boiler is simply letting you know that the burner is currently lit and the system is working as it should to provide heating or hot water.. It appears on 8 Heatline models in our database.
Technical description: Burner lit
DIY fix possible
No action is required as this is a normal status message and not a fault.Wait for the boiler to finish its current heating cycle.Check your thermostat if you believe the heating should be off.
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Heatline models that show the S.04 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Heatline S.04 fault code information on this page is sourced and cross-checked against the official Heatline service / installation manuals for each affected model.
- Heatline CaprizPlus 28 manual (PDF)
- Heatline CaprizPlus 24a manual (PDF)
- Heatline Compact 24 manual (PDF)
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026