High
E16 on Heatline Sargon 28

Your boiler has stopped working because the internal fan, which safely exhausts fumes, isn't spinning at the correct speed.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan speed fault: The fan is not reaching the required speed or the speed signal is lost.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

E05View →

Related guides you might find useful

Banging / kettling / whistling noise

Each noise points to a different fault.

Read →

Yellow or orange flame — CO safety

Safety-critical — turn off, read this.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →