High
E37 on Heatline Sargon 30

Your boiler has detected that the electricity supply coming from your home's mains is below the level required for it to run safely and consistently.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Low supply voltage

Referenced from a related model
This code was carried over from a closely related model. Treat it as a guide and confirm against your boiler’s own manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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