High
E42 on Heatline Sargon 30

Your boiler has lost the ability to accurately measure the temperature of the water used for your taps and shower, so it has switched off the hot water supply to prevent overheating.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

DHW sensor fault

Referenced from a related model
This code was carried over from a closely related model. Treat it as a guide and confirm against your boiler’s own manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

E04View →E40View →

Related guides you might find useful

No hot water but heating works

Almost always a stuck diverter valve on combis.

Read →

Boiler keeps cutting out

Lockout fault with a reset-needed pattern.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →