High
F18 on Heatline Sargon 30

Your boiler has detected a general internal electrical or software glitch that is preventing it from operating safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Internal error

Referenced from a related model
This code was carried over from a closely related model. Treat it as a guide and confirm against your boiler’s own manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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