High
E12 on Heatline Solaris

Your boiler's internal computer brain has suffered a software memory failure and can no longer process instructions.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal PCB error (EEPROM memory error)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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