Ideal British Gas RD Fault codes & diagnostics

3 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 9-30 kW 2003 onwards Discontinued

Replaced by: Ideal Mexico

Download the Ideal British Gas RD manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

All 3 documented codes

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Lockout

Your boiler has stopped working for safety reasons and needs to be physically reset to try and start again.

High DIY-safe £120-250

What to check first

  1. Turn the selector knob to the Reset position for 5 seconds
  2. Turn the knob back to your preferred setting
  3. Wait to see if the burner ignites and the light stops flashing

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board

Related codes

Reverse polarity

Your boiler is failing to start because the electrical supply wires have been connected in the wrong order, preventing the system from safely powering up.

High Engineer only £90-150

Parts commonly replaced

  • Main PCB
  • Electrical wiring loom
Sensor Faults

Your boiler has detected that a temperature monitoring sensor is providing incorrect readings or has stopped working, meaning the unit cannot safely manage its heat output.

High Engineer only £120-220

Parts commonly replaced

  • NTC Sensor
  • Wiring harness

8 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.