Ideal Combi I Fault codes & diagnostics

14 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-35 kW 2011 onwards Discontinued
GC Numbers 47-348-8247-348-8347-348-84
Download the Ideal Combi I manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 12 High 1 Medium

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-348-82 24 2011–present
47-348-83 30 2011–present
47-348-84 35 2011–present

All 14 documented codes

Tap any card for details

BCC Activation Fault

Your boiler has detected an issue with the Boiler Control Card which acts as the main brain of the system, meaning it needs a professional to reset or replace the internal electronics.

High Engineer only £200-450

Parts commonly replaced

  • Boiler Control Card
  • Wiring harness

Related codes

BCC Fault

Your boiler's computer is struggling to identify the specific software or settings file required to operate correctly.

High Engineer only £150-300

Parts commonly replaced

  • Interface PCB
  • Main Control Board

Related codes

C0

Your boiler's computer memory card is not being correctly recognised or is improperly inserted, preventing the appliance from starting safely.

High Engineer only £150-250

Parts commonly replaced

  • BCC (Boiler Configuration Card)
  • Main PCB

Related codes

C2

Your boiler has lost communication with its internal electronic brain, meaning it has safely switched itself off to prevent errors.

High Engineer only £150-300

Parts commonly replaced

  • BCC (Boiler Chip Card)
  • Main PCB

Related codes

False Flame Lockout

Your boiler has detected heat or a flame inside when it is supposed to be turned off, so it has safely shut itself down to prevent a fire or gas hazard.

Emergency Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Flame Rectification Probe

Related codes

Fan Fault

Your boiler is unable to safely vent exhaust gases, so it has automatically shut down to prevent any unsafe buildup.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Fan wiring harness
  • Printed Circuit Board (PCB)

Related codes

Flame Loss

Your boiler is shutting down because it cannot keep the internal pilot or main burner lit.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe
  • PCB

Related codes

Flow Temperature Overheat

Your boiler has detected that the water temperature has risen too high and has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Pump
  • Diverter Valve

Related codes

Flow Thermistor

Your boiler is having trouble 'reading' the temperature of the water inside it, which means it has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Flow NTC Thermistor
  • Wiring harness
Ignition Lockout

Your boiler has failed to light the flame, so it has safely shut itself down to prevent a build-up of unburnt gas.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board (PCB)

Related codes

L1

Your boiler has detected that the water inside the system has become dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Pump
  • Heat Exchanger

Related codes

Low Mains Voltage

Your boiler is struggling because the electricity supply feeding it is currently lower than the required level to operate safely.

Medium Engineer only £120-200

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
Low Water Pressure

Your boiler has stopped working because the amount of water inside your heating system has dropped below the required level.

High DIY-safe

What to check first

  1. Locate the filling loop, which is usually a silver braided hose with one or two valves underneath your boiler.
  2. Open the valve(s) slowly to let water into the system until the pressure gauge on the front of the boiler reads between 1 and 1.5 bar.
  3. Close the valve(s) tightly and check that the boiler restarts automatically.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

Return Thermistor

Your boiler is struggling to accurately measure the temperature of the water coming back into it, so it has safely shut down to prevent overheating.

High Engineer only £120-180

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring harness

Related codes