High
BCC Fault on Ideal Independent

Your boiler is experiencing a communication error with its internal computer, meaning it cannot properly read its own programming and has safely shut down to prevent incorrect operation.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

BCC Fault

From this model's manual
Verified against the Ideal Independent installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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