Ideal GB24 / GB30 Fault codes & diagnostics

Your boiler has stopped working because the amount of water circulating inside the system has dropped below the required level.

Your boiler is trying to start but cannot detect a flame, so it has safely shut down to prevent gas from escaping.

Your boiler has successfully lit but consistently loses its flame, meaning it cannot stay on to provide you with heat or hot water.

Your boiler is unable to safely vent exhaust gases outside, so it has stopped working to prevent any risk to your home.

Your boiler has stopped working because a sensor that measures the water temperature is either disconnected or faulty, so the system cannot safely tell how hot the pipes are.

Your boiler has stopped working because a sensor that measures the water temperature is either disconnected or faulty.

Your boiler's status sensor is sending a faulty reading, which has caused the system to turn off its heating and hot water functions to stay safe.

Your boiler has stopped working because a sensor that measures the temperature of the water returning to the system is providing an incorrect reading or no signal at all.

Your boiler has detected an internal communication or electrical safety error, which prevents it from firing up reliably to provide heating or hot water.

Your boiler has detected an internal computer error which prevents it from operating safely.

Your boiler's temperature sensors are reading confusing information, meaning the system cannot accurately judge how hot the water is, so it has shut down as a precaution.

Your boiler has stopped working because the internal flame has gone out, meaning you currently have no heating or hot water.

Your boiler has shut down because the water inside is heating up too quickly and cannot circulate through your radiators properly.

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent any damage or safety issues.

Your boiler has stopped working because it cannot light the flame or keep it burning safely.

Your boiler has lost the ability to accurately measure the temperature of the water flowing through it, so it has shut down as a precaution to prevent overheating.

Your boiler has stopped working because it cannot correctly read the temperature of the water returning to it, so it has shut down as a safety precaution.

Your boiler has attempted to restart itself too many times in a short period and has now locked itself for protection.

Your boiler is struggling to keep its internal flame lit while trying to produce heat or hot water.