BoilerFaultCodes.com
Neon I3 Low Information

Your boiler is receiving power from the mains electricity, which is a normal status operation rather than a functional fault.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Mains electricity ON

What causes this fault?

This indicator is not a fault, but rather a normal status symbol showing that your boiler is successfully receiving electrical power from the mains supply. It indicates that the internal control board is live and ready to operate once there is a demand for heating or hot water. If the boiler isn't firing up, the issue lies with a different component or external control, as this light correctly confirms the power is on.

Typical repair cost £0 (including labour)

DIY fix possible

No action is required as this light simply confirms the boiler is switched onCheck other neon lights on the panel to see if a fault is indicated elsewhereIf the boiler is not firing, ensure the thermostat and timer are calling for heat

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