Ideal Classic FF 330 Fault codes & diagnostics

22 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 8.8 kW 1994-2005 Discontinued
GC Number 41-391-92

Replaced by: Mexico HE

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 16 High 4 Low

All 22 documented codes

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52

Your boiler's small pilot flame is failing to remain lit once you let go of the ignition knob, meaning the main safety mechanism is preventing it from heating your home.

Emergency Engineer only £120-250

Parts commonly replaced

  • Thermocouple
  • Pilot burner assembly
  • Gas valve
53

Your boiler has successfully lit its internal pilot light, but it is failing to release the main supply of gas needed to heat your home.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)

Related codes

Boiler Overheat Thermostat

Your boiler has automatically turned off because it got too hot, acting as a safety precaution to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • PCB
  • Diverter valve
H 1

Your boiler has detected that the water inside the system is getting too hot and has safely shut down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • System filter
  • Heat exchanger thermistor
H E

Your boiler's electronic command center has encountered a serious internal error and has stopped working to prevent further damage.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

H F

Your boiler has detected an internal electrical fault and is preventing itself from lighting to keep you safe.

High Engineer only £150-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flame rectification electrode
  • Wiring harness

Related codes

H n

Your boiler has detected that the electrical supply connections are wired in the wrong way round, preventing it from starting safely.

High Engineer only £90-160

Parts commonly replaced

  • None - requires electrical re-wiring
L 8

Your boiler has stopped working because it cannot properly clear the exhaust gases from the system.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Wiring harness / PCB
L A

Your boiler has detected that it is getting dangerously hot and has automatically switched itself off to prevent damage or safety issues.

Emergency Engineer only £120-250

Parts commonly replaced

  • Pump
  • Overheat Thermostat
  • PCB
L E

Your boiler's electronic control centre is experiencing a serious internal error and has stopped working to keep your home safe.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 22
L F

Your boiler has failed to ignite after several tries, meaning it has safely shut itself down because it cannot get a flame started.

High Engineer only £120-250

Parts commonly replaced

  • Ignition lead
  • Spark generator
  • Gas valve
  • Flame rectification probe

Related codes

Loss of system water pressure

Your boiler has lost the water pressure it needs to circulate heat, likely due to a slow leak somewhere in your radiators or pipes.

High Engineer only £120-250

Parts commonly replaced

  • Pressure Relief Valve
  • Expansion Vessel
  • Automatic Air Vent
neon I 2

Your boiler is failing to light because it cannot confirm that the internal fan is effectively clearing waste gases safely.

High Engineer only £120-250

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi

Related codes

Neon I3

Your boiler is receiving power from the mains electricity, which is a normal status operation rather than a functional fault.

Low DIY-safe

What to check first

  1. No action is required as this light simply confirms the boiler is switched on
  2. Check other neon lights on the panel to see if a fault is indicated elsewhere
  3. If the boiler is not firing, ensure the thermostat and timer are calling for heat

Related codes

Neon SG

Your boiler is currently trying to light the burner and you are seeing the normal indicator for the ignition spark.

Low DIY-safe £0-120

What to check first

  1. Observe the light during start-up
  2. Expect the light to stop flashing once the flame is established
  3. No action is required as this is normal operation

Parts commonly replaced

  • Ignition electrode
  • HT lead
  • Gas valve
Neon SG1

This light is part of the boiler's normal starting process and shows it is currently trying to light the burner.

Low DIY-safe

What to check first

  1. Wait for the light to stop flashing once the boiler has successfully fired up
  2. If the light keeps flashing and the boiler fails to light, try turning the control knob to 'Off' and back to 'On' to reset it
Neon SGI

Your boiler is currently trying to light the flame, but if the light continues to flash indefinitely, it means the burner has failed to ignite.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • PCB
Neon1

Your boiler has detected that a vital safety switch is stuck in the 'on' position, preventing the system from starting its safety checks.

High Engineer only £120-£280

Parts commonly replaced

  • Air Pressure Switch
  • Fan
  • Venturi Tube

Related codes

Neon2

Your boiler is failing to start because the internal fan is not spinning correctly or the control board cannot confirm it is working.

High Engineer only £180-350

Parts commonly replaced

  • Fan Assembly
  • Printed Circuit Board (PCB)
  • Air Pressure Switch

Related codes

Showing 21–22 of 22
Neon3

Your boiler has lost power to its main control board, which means the system cannot operate or provide heating and hot water.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fuses
  • Wiring Harness

Related codes

Overheat thermostat lockout

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent damage or danger.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Central heating pump
  • System filter
  • Heat exchanger