High
Neon SGI on Ideal Classic FF 330

Your boiler is currently trying to light the flame, but if the light continues to flash indefinitely, it means the burner has failed to ignite.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flashes to indicate spark operation (stops after detection).

From this model's manual
Verified against the Ideal Boiler Classsic Combi Ff 280 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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