Low
Neon I3 on Ideal Classic FF 330

Your boiler is receiving power from the mains electricity, which is a normal status operation rather than a functional fault.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Mains supply on PCB No.25B

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This indicator is not a fault, but rather a normal status symbol showing that your boiler is successfully receiving electrical power from the mains supply. It indicates that the internal control board is live and ready to operate once there is a demand for heating or hot water. If the boiler isn't firing up, the issue lies with a different component or external control, as this light correctly confirms the power is on.

DIY fix possible

No action is required as this light simply confirms the boiler is switched onCheck other neon lights on the panel to see if a fault is indicated elsewhereIf the boiler is not firing, ensure the thermostat and timer are calling for heat

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Related fault codes

All 20 fault codes on the Classic FF 330

Seeing a different code? Every code this model can display, in one place.

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