Ideal Classic NF Fault codes & diagnostics

10 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 9-30 kW 1997-2007 Discontinued

Replaced by: Ideal Classic SE

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
7 High 3 Low

All 10 documented codes

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fuse blown

Your boiler has lost power completely because an internal electrical safety fuse has popped, likely due to a wiring fault.

High Engineer only £120-280

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal Glass Fuses
  • Fan Motor
  • Pump
neon '12' illuminated

Your boiler has detected that a vital internal temperature sensor is disconnected or has failed, preventing it from heating your home safely.

High Engineer only £90-180

Parts commonly replaced

  • Thermistor (NTC) Sensor
  • Wiring Harness
  • Printed Circuit Board (PCB)
Neon 1

Your boiler has detected that the internal fan system is stuck on or the air sensor is giving an incorrect reading before the boiler has even started.

High Engineer only £120-£280

Parts commonly replaced

  • Air Pressure Switch
  • Wiring Harness
  • Fan

Related codes

Neon 2

Your boiler is receiving a signal to turn on and heat your home, which is a normal part of its operation.

Low DIY-safe

What to check first

  1. Check that your room thermostat is set to the desired temperature
  2. Ensure your programmer or timer is set to an 'on' period
  3. Wait for the boiler to complete its firing sequence

Related codes

Neon 3

Your boiler is receiving electrical power and is currently in its normal standby mode or operating state.

Low DIY-safe

What to check first

  1. Check if the thermostat is calling for heat
  2. Ensure the timer or programmer is set to 'ON'
  3. Check that the gas supply valve is open

Related codes

Neon SG1

Your boiler is currently trying to light the flame and is showing you its progress, which is a normal part of its starting process.

Low DIY-safe £0-120

What to check first

  1. No action required; this is a normal operational light.
  2. Monitor the boiler to ensure the light stops flashing once the flame is established.
  3. If the light continues to flash without the boiler firing up, try resetting the boiler.

Parts commonly replaced

  • Ignition Electrode
  • HT Lead
  • Gas Valve
no line supply on violet lead

Your boiler has lost power to an internal safety sensor, meaning it cannot confirm the fan is working and will not ignite for your safety.

High Engineer only £120-£350

Parts commonly replaced

  • Air Pressure Switch
  • Circuit Board (PCB)
  • Wiring Harness
no live supply on red lead

Your boiler has lost power to an internal safety sensor, meaning it cannot start the ignition process for your heating or hot water.

High Engineer only £160-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness
  • Air Pressure Switch
overheat stat trips

Your boiler is getting too hot and triggering a safety switch to shut it down to prevent damage.

High Engineer only £120-220

Parts commonly replaced

  • Control thermostat
  • Limit thermostat (Overheat stat)
  • Pump
pressure difference < 0.9 mbar

Your boiler is unable to safely clear exhaust gases, which is preventing it from firing up to provide heating or hot water.

High Engineer only £120-280

Parts commonly replaced

  • Fan
  • Air Pressure Switch
  • Venturi Tube