Low
Neon 3 on Ideal Classic NF30–NF80

Your boiler is receiving electrical power and is currently sitting in standby mode waiting for a request to provide heating or hot water.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

Mains electricity ON.

DIY fix possible

Check that your room thermostat is turned up high enough to click onEnsure your programmer or timer is set to an 'ON' periodCheck that the boiler thermostat knob on the front panel is not turned to the 'O' or off position

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