What the manual says
Manufacturer manualBoiler thermostat calling for heat
From this model's manual
This code was read directly from the manufacturer service manual for this model.
DIY fix possible
Check that the room thermostat is turned up higher than the current room temperatureEnsure any external programmers or timers are set to 'On' or 'Auto'Wait a few minutes to see if the boiler begins its normal start-up sequence
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