Low
Neon l2 on Ideal Classic NF30–NF80

Your boiler is correctly receiving a signal from the thermostat that the house needs heat, but it has not yet started the ignition process to fire up.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Boiler thermostat calling for heat

From this model's manual
This code was read directly from the manufacturer service manual for this model.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check that the room thermostat is turned up higher than the current room temperatureEnsure any external programmers or timers are set to 'On' or 'Auto'Wait a few minutes to see if the boiler begins its normal start-up sequence

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