What the manual says
Manufacturer manualMains electricity ON.
Community-sourced, unverified
We could not tie this code to a specific manual. Treat it as indicative only.
DIY fix possible
Check your thermostat or programmer to ensure a heating or hot water demand is activeEnsure the central heating dial on the boiler front panel is turned upVerify that the boiler's external mode switch or timer is set to 'ON'
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All 4 fault codes on the Classic Se
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