What the manual says
Manufacturer manualMains electricity ON.
From this model's manual
Verified against the Ideal Boiler Classic Se9ff Se12ff Se15ff Se18ff Se21ff Se24ff Se30ff installation & service manual.
DIY fix possible
Check your thermostat or programmer to ensure a heating or hot water demand is activeEnsure the central heating dial on the boiler front panel is turned upVerify that the boiler's external mode switch or timer is set to 'ON'
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