ALTERNATING ‘F’ AND ‘7’ - LOW MAINS VOLTAGE
Ideal Classic Fault codes & diagnostics
23 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
The fault code is already on your display
Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →
Severity at a glance
Each cell = one fault code. Hover to identify.Which version do you have?
The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.
| GC number | Appliance (register name) | Produced |
|---|---|---|
| 41-415-58 | Classic HE 9 | 2005–2011 |
| 41-415-59 | Classic HE 12 | 2005–2011 |
| 41-421-45 | Classic HE 15 | 2005–2011 |
| 41-421-46 | Classic HE 18 | 2005–2011 |
| 41-421-97 | Classic HE 15 P | 2005–present |
| 41-421-98 | Classic HE 18 P | 2005–present |
| 47-349-08 | Classic 30 | 2014–present |
| 47-349-07 | Classic 24 | 2014–present |
Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.
All 23 documented codes
Tap any card for details
ALTERNATING ‘F’ AND ‘9’ - PCB FAULT
ALTERNATING ‘C’ AND ‘0’ - BCC ACTIVATION FAULT
ALTERNATING ‘c’ AND ‘2’ - BCC FAULT (BOILER CHIP CARD)
ALTERNATING ‘F’ AND ‘7’ - LOW MAINS VOLTAGE
NO CH OPERATION BUT HW WORKS OK
NO HW BUT CH ON
NO DISPLAY
BCC ACTIVATION FAULT
If no BCC fitted on non programmed board “C2” will be displayed
LOW WATER PRESSURE
FLAME LOSS
FAN FAULT
FLOW THERMISTOR FAULT
RETURN THERMISTOR FAULT
LOW MAINS VOLTAGE
PCB FAULT
FLOW TEMPERATURE OVERHEAT LOCKOUT
IGNITION LOCKOUT
FLOW TEMPERATURE OVERHEAT LOCKOUT
IGNITION LOCKOUT
5 RESETS WITHIN 15 MINS
FALSE FLAME LOCKOUT
Avoid the next call-out bill
Monthly cover means no unexpected bills when your boiler breaks down.
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