Ideal 037 Fault Code
The Ideal 037 fault code means: your boiler has detected a faulty connection to a temperature sensor, which is preventing it from monitoring heat levels safely and shutting it down to prevent damage.. It appears on 1 Ideal model in our database.
Technical description: NTC open 2
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Gas Safe Register →Ideal models that show the 037 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Ideal 037 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026