308 557 Medium

Ideal 308 557 Fault Code

Also written as 308557 — same fault.

The Ideal 308 557 fault code means: your boiler's temperature control dial is not communicating correctly with the main system, meaning the boiler cannot determine the correct heat output.. It appears on 2 Ideal models in our database.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Thermostat knob
Typical repair cost £120-220 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Ideal models that show the 308 557 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal 308 557 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026