381 656 High

Ideal 381 656 Fault Code

Also written as 381656 — same fault.

The Ideal 381 656 fault code means: your boiler is failing to light because the small internal flame responsible for igniting the main burner is blocked or not working correctly.. It appears on 2 Ideal models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Pilot injector
Typical repair cost £120-220 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Ideal models that show the 381 656 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal 381 656 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026