How much does it cost to fix Ideal error code 69 H......n........?

Typical repair cost for the Ideal 69 H......n........ fault is £80-160 including labour.

69 H......n........ High

Ideal 69 H......n........ Fault Code

Q: What does the Ideal 69 H......n........ fault code mean?

Your boiler has detected an electrical wiring issue where the live and neutral connections are reversed, preventing it from starting for safety reasons.

Also written as 69HN — same fault.

The Ideal 69 H......n........ fault code means: your boiler has detected an electrical wiring issue where the live and neutral connections are reversed, preventing it from starting for safety reasons.. It appears on 2 Ideal models in our database.

Technical description: PHASE REVERSAL ERROR

Typical repair cost £80-160 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Ideal models that show the 69 H......n........ fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal 69 H......n........ fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026