89 H......n..... High

Ideal 89 H......n..... Fault Code

Also written as 89HN — same fault.

The Ideal 89 H......n..... fault code means: your boiler is failing to start because the electrical supply wires—specifically the live and neutral—have been connected the wrong way around.. It appears on 2 Ideal models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: PHASE REVERSAL ERROR
Typical repair cost £90-160 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Ideal models that show the 89 H......n..... fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal 89 H......n..... fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026