Ideal 89 H......n..... Fault Code
Also written as 89HN — same fault.
The Ideal 89 H......n..... fault code means: your boiler is failing to start because the electrical supply wires—specifically the live and neutral—have been connected the wrong way around.. It appears on 2 Ideal models in our database.
Technical description: PHASE REVERSAL ERROR
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Gas Safe Register →Ideal models that show the 89 H......n..... fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Ideal 89 H......n..... fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026