9.1.20 High

Ideal 9.1.20 Fault Code

Also written as 9120 — same fault.

The Ideal 9.1.20 fault code means: your boiler's computer system has detected an internal identity error, meaning it is currently confused about how it should be configured to run your home's heating and hot water.. It appears on 1 Ideal model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Configuration Fault
Typical repair cost £150-300 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Ideal models that show the 9.1.20 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal 9.1.20 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026