Burner On neon / Gas Valve On Low

Ideal Burner On neon / Gas Valve On Fault Code

Also written as BURNERONNEONGASVALVEON — same fault.

The Ideal Burner On neon / Gas Valve On fault code means: your boiler is operating normally and the main burner is currently lit to provide heating or hot water.. It appears on 1 Ideal model in our database.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Indicates the main burner has ignited.

DIY fix possible

This fault may be fixable without an engineer. Check your manual first.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Avoid the next call-out bill

A cover plan would handle faults like Burner On neon / Gas Valve On: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Ideal models that show the Burner On neon / Gas Valve On fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal Burner On neon / Gas Valve On fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026