Ideal C 24 Fault Code
Also written as C24 — same fault.
The Ideal C 24 fault code means: your boiler is failing to ignite the flame needed to produce heat or hot water, and it has locked itself out for safety reasons.. It appears on 1 Ideal model in our database.
Technical description: BOXER C 24
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Ideal models that show the C 24 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Ideal C 24 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026