How much does it cost to fix Ideal error code E 13?

Typical repair cost for the Ideal E 13 fault is £150-350 including labour.

E 13 High

Ideal E 13 Fault Code

Q: What does the Ideal E 13 fault code mean?

Your boiler has detected an internal computer error that is preventing it from starting up correctly.

Also written as E13 — same fault.

The Ideal E 13 fault code means: your boiler has detected an internal computer error that is preventing it from starting up correctly.. It appears on 1 Ideal model in our database.

Technical description: Internal failure

Typical repair cost £150-350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Ideal models that show the E 13 fault code

Click a model for the full fault code list and model-specific repair notes.

Imax W Repair: £150-350

Source

Ideal E 13 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026