EA High

Ideal EA Fault Code

The Ideal EA fault code means: your heat pump has stopped working because a sensor that monitors the temperature of the outgoing refrigerant gas is reporting an incorrect or faulty reading.. It appears on 2 Ideal models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Discharge Thermistor (Tp) Error

What causes the Ideal EA fault?

This fault occurs when the system's control board receives an impossible or unstable temperature reading from the sensor on the compressor outlet. The most common reason is a physical failure of the internal sensor components or a loose wiring connection that prevents the heat pump from safely monitoring its own operating temperature.

Typical repair cost £140-£260 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Ideal models that show the EA fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal EA fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026