BoilerFaultCodesIdeal F9 Fault Code
The Ideal F9 fault code means: your boiler's internal computer has forgotten its settings or has developed a technical communication error, meaning it cannot safely control the heating process.. It appears on 14 Ideal models in our database.
Technical description: Printed circuit board (PCB) unconfigured or fault
What causes the Ideal F9 fault?
This fault occurs when the boiler's central control board loses its identity or suffers a data communication failure, preventing it from managing the gas valve and pumps. The most common reason is a hardware failure within the motherboard or a missing configuration chip, which acts like a memory card telling the boiler exactly which model it is. It can also be triggered by a sudden power surge or electrical interference that corrupts the board's stored settings.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A cover plan would handle faults like F9: no call-out fees, no surprise bills.
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Ideal models that show the F9 fault code
Click a model for the full fault code list and model-specific repair notes.
- Atlantic Combi Repair: £250-450
- Concorde Repair: £120-£350
- i Combi 2 Repair: £250-£450
- Instinct2 24 Repair: £250-£450
- Logic Air Repair: £150-300
- Logic Code Combi ESP1 Repair: £100-£350
- Logic Combi C24 C30 C35 Repair: £180-450
- Logic Combi ESP1 Repair: £100-180
- Logic Max Combi Repair: £100-£350
- Logic Max Heat 2 Repair: £250-400
- Logic Max System Repair: £100-£350
- Logic+ Heat Repair: £100-350
- Logic+ Heat H Repair: £180-450
- Logic+ System Repair: £280-450
Source
Ideal F9 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026