Ideal Faulty primary circuit Fault Code
Also written as FAULTYPRIMARYCIRCUIT — same fault.
The Ideal Faulty primary circuit fault code means: your boiler has detected that water is not circulating properly through your heating system, so it has safely shut down to prevent damage.. It appears on 6 Ideal models in our database.
Technical description: Faulty primary circuit (no water or absence of flow)
DIY fix possible
Check your boiler display for the water pressure gauge reading; it should be between 1.0 and 1.5 barIf the pressure is below 1 bar, use the filling loop underneath the boiler to add water until it reaches 1.5 barTurn off the boiler at the wall, wait 30 seconds, and turn it back on to reset the system
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Ideal models that show the Faulty primary circuit fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Ideal Faulty primary circuit fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026