Fn High

Ideal Fn Fault Code

Also written as FN — same fault.

The Ideal Fn fault code means: your boiler has lit correctly but the flame has gone out unexpectedly, often due to a temporary interruption in the gas supply or a blocked condensate pipe.. It appears on 5 Ideal models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Flame Loss

What causes the Ideal Fn fault?

This fault happens when the boiler successfully starts up, but the flame goes out shortly after because the system can no longer detect it. The most common reasons are a lack of gas entering the unit, a dirty sensor that can't 'see' the flame, or a blockage in the pipe that carries away waste liquid.

This fault is frequently seen during freezing winter spells, as the external condensate pipe can freeze solid and cause the boiler to shut down for safety.

Typical repair cost £100-£250 (including labour)

DIY fix possible

Check that your gas meter has credit and the isolation valve is open.Inspect the white plastic pipe (condensate) leading outside for signs of freezing or blockages.Restart the boiler by pressing the 'Reset' button.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Ideal models that show the Fn fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal Fn fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026