H.....4...... High

Ideal H.....4...... Fault Code

Also written as H4 — same fault.

The Ideal H.....4...... fault code means: your boiler has detected that a safety sensor in the exhaust pipe is reporting an incorrect temperature reading or has developed a fault.. It appears on 12 Ideal models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: FLUE THERMISTOR ERROR

What causes the Ideal H.....4...... fault?

This fault occurs when the sensor responsible for monitoring the temperature of the exhaust gases sends an illogical reading to the boiler's internal computer. It often happens because the sensor has physically degraded, developed a loose wiring connection, or the boiler is running too hot due to an internal blockage or heat exchanger issue. To ensure safety, the boiler shuts down to prevent any risk of the plastic flue components melting or overheating.

Typical repair cost £120-£210 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Ideal models that show the H.....4...... fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal H.....4...... fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026