Ideal H.....4...... Fault Code
Also written as H4 — same fault.
The Ideal H.....4...... fault code means: your boiler has detected that a safety sensor in the exhaust pipe is reporting an incorrect temperature reading or has developed a fault.. It appears on 12 Ideal models in our database.
Technical description: FLUE THERMISTOR ERROR
What causes the Ideal H.....4...... fault?
This fault occurs when the sensor responsible for monitoring the temperature of the exhaust gases sends an illogical reading to the boiler's internal computer. It often happens because the sensor has physically degraded, developed a loose wiring connection, or the boiler is running too hot due to an internal blockage or heat exchanger issue. To ensure safety, the boiler shuts down to prevent any risk of the plastic flue components melting or overheating.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Ideal models that show the H.....4...... fault code
Click a model for the full fault code list and model-specific repair notes.
- Esprit HE Repair: £120-£210
- Icos Repair: £120-£220
- Icos HE Repair: £150-300
- Icos HE Repair: £150-250
- Icos System Repair: £150-300
- Icos System Repair: £150-250
- Isar HE Repair: £150-250
- Isar M30 / M100 Repair: £120-250
- Isar System Repair: £150-250
- Mexico HE Repair: £120-190
- Mexico Super 100FF / 125FF Repair: £150-300
- Mexico Super 100FF / 125FF Repair: £150-250
Source
Ideal H.....4...... fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026