Ideal H2 Fault Code
The Ideal H2 fault code means: your boiler has detected an internal electronic communication failure or a technical error that requires a deep-level diagnosis by a professional.. It appears on 2 Ideal models in our database.
Technical description: ALTERNATING 'H' '2' GO TO FRAME 91
What causes the Ideal H2 fault?
This fault occurs when the boiler's internal computer brain loses its ability to send or receive messages across its circuitry. The most common reason is an electronic failure within the main printed circuit board or a loose connection in the internal wiring. This break in communication means the boiler can no longer monitor safety sensors or control the heating process, so it shuts down as a precaution.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Gas Safe Register →Ideal models that show the H2 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Ideal H2 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026