HF High

Ideal HF Fault Code

The Ideal HF fault code means: your boiler has detected a signal for a flame when there shouldn't be one, or there is an electrical fault within the ignition system preventing it from starting safely.. It appears on 5 Ideal models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: FLAME DETECTION - SHORT CIRCUIT

What causes the Ideal HF fault?

This fault occurs when the boiler's control system detects an electrical signal suggesting a flame is present before the ignition process has even started. The most common cause is a surge or short circuit in the internal wiring, or moisture buildup on the sensing probe that tricks the system into seeing a 'ghost' flame. Because the boiler cannot verify that it is safe to light, it shuts down as a critical safety precaution.

Typical repair cost £120-£350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Ideal models that show the HF fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal HF fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026