L 02 High

Ideal L 02 Fault Code

Also written as L02 — same fault.

The Ideal L 02 fault code means: your boiler has tried to light several times but cannot establish a flame, usually because the gas supply is interrupted or a component is faulty.. It appears on 4 Ideal models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: IGNITION Lockout
Typical repair cost £100-£350 (including labour)

DIY fix possible

Check if your gas meter has credit (if on a prepayment meter)Check if other gas appliances, like a hob, are working to confirm gas is flowingPress the 'Reset' button on the front of the boiler for five secondsIf it is freezing cold outside, check if your white condensate pipe is frozen and thaw it with warm water

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Avoid the next call-out bill

A cover plan would handle faults like L 02: no call-out fees, no surprise bills.

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Ideal models that show the L 02 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal L 02 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026