L 2 High

Ideal L 2 Fault Code

Also written as L2 — same fault.

The Ideal L 2 fault code means: your boiler is failing to light the gas to start the heating or hot water process, and has locked itself for safety after 5 attempts.. It appears on 2 Ideal models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Ignition Lockout - The boiler does not light after 5 attempts.
Typical repair cost £100-£350 (including labour)

DIY fix possible

Check that your gas prepayment meter has credit (if applicable)Check that other gas appliances, like a cooker hob, are working to confirm gas supplyPress and hold the 'Restart' button for two seconds to see if the boiler resetsIn freezing weather, check that the white plastic condensate pipe outside is not frozen

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Avoid the next call-out bill

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Ideal models that show the L 2 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal L 2 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026