Ideal lockout Fault Code
Also written as LOCKOUT — same fault.
The Ideal lockout fault code means: your boiler has unsuccessfully tried to start five times and has now shut itself down for safety reasons to prevent a gas buildup.. It appears on 2 Ideal models in our database.
Technical description: If, after 5 attempts, the burner has failed to light
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Ideal models that show the lockout fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Ideal lockout fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026