NO CH BUT DHW OK Medium

Ideal NO CH BUT DHW OK Fault Code

Also written as NOCHBUTDHWOK — same fault.

The Ideal NO CH BUT DHW OK fault code means: your boiler is working properly to provide hot water, but it is failing to turn on your radiators to heat your home.. It appears on 1 Ideal model in our database.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: No CH but DHW OK
Typical repair cost £120-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →
Boiler cover options

Avoid the next call-out bill

A cover plan would handle faults like NO CH BUT DHW OK: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Ideal models that show the NO CH BUT DHW OK fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal NO CH BUT DHW OK fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026