T2 High

Ideal T2 Fault Code

The Ideal T2 fault code means: your heat pump has detected a problem with a temperature sensor inside the outdoor unit, which has caused the system to stop working to protect itself.. It appears on 1 Ideal model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Outdoor Unit, Plate Heat Exchanger Outlet Refrigerant Thermistor (T2) Error

What causes the Ideal T2 fault?

This fault occurs when the control system receives an incorrect or missing signal from the sensor that monitors the temperature of the refrigerant as it leaves the heat exchanger. The most common reason is a physical failure of the sensor's internal components or loose electrical connections caused by the constant vibrations of the outdoor unit.

Typical repair cost £180-320 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Ideal models that show the T2 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal T2 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026