High
C0 on Ideal Esprit

Your boiler has lost its configuration settings and cannot function because it doesn't recognize its internal identity chip.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler chip card (BCC) activation fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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