Ideal Europa Fault codes & diagnostics

2 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiRegular Natural GasLPG 24-32 kW 1994-2001 Discontinued
GC Numbers 47-348-2047-348-21

Replaced by: Isar

Download the Ideal Europa manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Fault codes

All 2 documented codes

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FLAME FAILURE LED

Your boiler has attempted to start but could not ignite the fuel, so it has shut down to keep your home safe.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)
Full explanation for FLAME FAILURE LED
RED lockout led

Your boiler has failed to ignite and has locked itself out for safety, meaning you will not have any heating or hot water until it is reset.

High DIY-safe £100-280

What to check first

  1. Check if other gas appliances in your home (like a hob) are working to ensure gas is being supplied.
  2. Ensure your credit meter has sufficient balance if you have a prepay system.
  3. Turn the control knob to the 'Reset' position, wait five seconds, then turn it back to the 'On' position.

Parts commonly replaced

  • Ignition electrodes
  • Gas valve
  • PCB (Printed Circuit Board)
Full explanation for RED lockout led