Low
F6 on Ideal EXCLUSIVE2 24

Your boiler is having trouble reading the outdoor temperature, which it uses to help run your heating more efficiently.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Outside Sensor Fault

From this model's manual
Verified against the Ideal/Ideal Idealie Qsg 236285 Ideal Exclusive2 Install Guide Pdf installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check the external sensor on the outside of your house for any obvious damage or loose wiresTurn the boiler power off and back on to see if the fault clearsEnsure there is no debris or ice covering the outdoor sensor

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

All 26 fault codes on the EXCLUSIVE2 24

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful