Your heat pump has stopped working because its internal power management system has detected an electrical fault.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Inverter Error
What causes this fault?
This fault occurs when the heat pump's internal brain, which controls the speed of the motor, detects an electrical irregularity or a component failure. The most common reason is that the inverter board has suffered a breakdown or the compressor is drawing too much power, causing the system to ship down for safety.
This fault is more common during peak winter months when the heat pump is working at its highest capacity and the electrical components are under the most stress.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like LC8 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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