High
LC1 on Ideal HP290

Your heat pump has stopped working because its internal computer board is having trouble communicating with the motor that runs the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Inverter Error

From this model's manual
Verified against the Ideal Hp290 installation & service manual, page 94.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the system's brain and the high-power motor that drives the heating process stop talking to each other. It is usually caused by an internal electrical failure on the inverter board or a loose wiring connection that prevents the system from regulating its power levels safely.

This fault can be more prevalent during summer or during sudden heatwaves, as the inverter components are under higher thermal stress when the unit is working hard to provide cooling or high-temperature hot water.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like LC1: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful